VOIP 2017-06-20T18:51:14+00:00

VOIP

The Voonami Voice Over IP (VOIP) platform delivers powerful features for small and medium size businesses. With our virtual office hosted services, there are no on-site hardware requirements, which means your business benefits from minimal start-up costs, reduced total cost of ownership, flexible service plans and complete scalability.

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Voonami is committed to providing the highest quality telecommunications solutions with the best features, service and savings. Voonami provides a one stop total solution for VoIP including: Local phone numbers, toll free numbers and feature rich services that works just like your regular phone and are easy to set up.

Some of the features included with our VOIP solution are:

  • Available for Windows, Linux and Mac-OS
  • Address book integration
  • Caller-ID based agent preference routing
  • Multiple call redirection events and destinations
  • User input key handling
  • Dynamic call routing (e.g. day/night mode)
  • Web-based agent activity tracking
  • Web-based call monitoring
  • Auto attendants
  • Cell phone twinning
  • Hunt groups
  • Remote worker support
  • Conference rooms
  • Paging
  • Service flags
  • Music on hold support
  • Microsoft Exchange 2007/2010 UM support
  • Full System Monitoring
  • Agent groups
  • System-initiated call recording
  • User-initiated call recording (record button or star code)
  • Multiple prompts and name recording (from extension or web interface) -Voicemail to email
  • Moving and copying of messages to extensions and groups
  • Fast forward and rewind for message playback
  • Message waiting support (MWI)
  • PIN-code−based log in
  • Voicemail collection

Whether your needs are around the corner or around the globe, our feature rich telephone service will save you money on your calls using the power of Voice over Internet Protocol (VoIP).