7 Tips to Protect Against the Threat of Ransomware

Last year was quite the year for Ransomware, but don’t be fooled into thinking that the worst of it is over. Ransomware is getting more and more sneaky, creative, and powerful. Here are some things to know about Ransomware and tips to keep your data safe.  Ransomware is a type of malicious software (malware) that

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How to Build a Polished and Professional IVR

What is an IVR? While the acronym may be unfamiliar, IVRs are nearly a ubiquitous part of life. IVR is short for Interactive Voice Response, and it is the automated answering service used by many businesses. While a poorly designed IVR can be frustrating, a well polished one can actually add value to the customer’s

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Multi-Tier Networks in an On-Demand Cloud

Want a customized & versatile cloud? Here at Voonami, we understand that our clients and prospective clients have a wide variety of use cases and concerns. One such case was brought to my attention in a recent conversation with a client who was expressing some frustrations over previous experiences on other cloud environments. All of their

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