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Salt Lake City 
Data Center & HQ 

2302 South Presidents Drive
Lincoln Bldg, Suite F
West Valley, UT 84120

Orem Data Center 

510 East Technology Avenue
Bldg C, Suite 1100
Orem, UT 84097

Call Us

Local: 801.995.4000
Toll Free: 877.777.7279

E-Mail Us

Support Contacts

For help resolving technical issues, please contact our 24/7 Network Operations Center (NOC) personnel:

When reporting a problem, please be prepared to provide as much of the following information as possible:
  • Company Name
  • Contact Name
  • Contact Phone Number
  • Contact Email Address
  • Description of Problem
  • Circuit ID or Equipment ID of Affected Service (When applicable)
  • Approximate Time the Service Disruption Occurred
  • Services Affected

All reported service issues will be assigned a trouble ticket number for tracking purposes. You should record this trouble ticket number before concluding your initial call to report the trouble. Also, please be aware that in some instances you may be required to perform cooperative testing in isolating the trouble.